Standard Repair Process

Step 1
Step 1

Return your tool to the place of purchase

Step 2
Step 2

The tool will be shipped to one of our authorised service location for repair.

You can always go directly to any of our helpful authorized service locations for support.

Step 3
Step 3

Once repaired your tool will be shipped back to the place of purchase.

Step 4
Step 4

Your tool is now ready for collection!

If you have any questions, please call customer service for support.

All our authorised service agents are familiar with our products and will ensure the most professional service.

Authorised Bosch Service Dealers

Bosch Warranty Repair

When making a claim under warranty, the receipt or original proof of purchase bearing the date and store of purchase must be submitted. For extended warranty, a copy of the warranty confirmation certificate must be provided additionally.

Please always present the complete product (including all batteries and charger for cordless tools) to your power tool or service dealer.

The Bosch warranty covers manufacturing and material faults only and does not apply to misused, damaged or tampered with tools.

Warranty Terms and Conditions
Service Hotline

0800 543 353

Do you have any questions concerning our products or service?

Mon – Fri:
8:30 – 17:00
customerservice.pt@au.bosch.com
Frequently asked questions

Find answers to frequently asked questions concerning all aspects of our services.

Go to FAQ